WE SUPPORT YOU!

Cevado has been in the business of selling websites to the real estate industry for nearly a quarter of a century. During all that time we have remained a 100% US-based company anchored right here in Chelan, WA.

We are here to help support with all products services. In order for us to accomplish quick turnover times we ask that submit a ticket through this page or use our live chat feature. Near the bottom you will find buttons that will help you with crest/dash feed issues, updating credit card information, and canceling services.

(Please note that if a consultation fee is involved, our support staff will detail the time and cost required and then receive your approval before engaging in the work requested.)

Ticket to Support

Use this form if you are having any technical issues that would concern the general support team. If you need to changes done to your website submit a ticket to production.

Click or drag a file to this area to upload.
Upload any images, documents, or screenshots that are useful to complete your request.

Ticket to Production

Use this form if you are needing us to make edits or updates to your website. You can access tutorials via your website login. Change orders are billed at $25 per 15 minutes of work.

Describe in detail the edits/updated needed for your website.
Click or drag a file to this area to upload.
Upload any images, documents, or screenshots that are useful to complete your request.

IDX Ticket to Engineering

Use this form if you are having issues with you IDX. This can include listing not showing up, listing not updating their status, geolocation is not working properly, or any other issues with your IDX feed. Use cevado.com/crest-dash-feed-tickets if you have a Crest/DASH feed.

Email for correspondense contact.
Please provide us with all the listing information you are having an issue with. MLS# is preferred for a faster resolution. Listing multiple listings if you are experiencing issues with more than one.
Click or drag files to this area to upload. You can upload up to 50 files.
Upload any images, documents, or screenshots that are useful to complete your request.
Issues with Crest/Dash
Update Credit Card
Cancel a Subscription

 

REQUEST A FREE DEMO